By giving the patient specific information about their endodontic visit, you can help us to meet your patient’s expectations. Please encourage patients to use this website to help educate them on what to expect and who we are. A full diagnostic workup will be performed on each patient at the initial visit, including radiographs and periodontal probing. Also, because American Heart Association guidelines specify that periodontal probing requires antibiotic prophylaxis in patients susceptible to bacterial endocarditis, please ensure that these patients will be given an appropriate prophylactic dose prior to appointments, even if treatment is not anticipated.
There are several ways that we can work together to enhance the patient’s experience in our practice. We have found that communication is the key to accurately fulfilling your and your patient’s expectations of us. We have always felt comfortable calling a patient’s dentist if a question arises about his/her treatment plan. Please feel free to contact us by phone, fax or email if you have any special requests or information that you need to relate about your patient’s care. Accurately filling out the referral forms we have supplied to your office and sending them by mail, fax and/or along with the patient will help us fulfill your expectations. Online referrals can also be done through this website. It is especially helpful if you can summarize your restorative plans for the tooth including any requests for us to prepare post room.
We will make every effort to appoint endodontic emergency cases in a timely manner. In some instances, it is possible that we may not be able to do so, and thus pain management protocols can be instituted in your office prior to the patient’s appointment. Whether it is long lasting a local anesthetic, pulpotomy, oral analgesic, or antibiotic therapy, we can help you decide which protocol to help your patient feel most comfortable until treatment can be rendered.
We need an accurate medical history from your patients in order to provide them with the highest standard of care. For patients comfortable with computers, please encourage them to use the Internet to log onto this website, browse the educational materials and fill out their patient history forms. It is easy for them to do and our encryption technology will ensure privacy of their personal information. Also, it will expedite the registration process and help us to return them to you in a timely manner.
Aetna – 800-776-0537
Ameritas – 800-487-5554
Assurant (Dental Health Alliance) – 800-434-2638
Anthem Blue Cross of California – 800-627-0004
Cigna Dental – 800-244-6224
Connection Dental – 800-442-7742
Delta Dental – 888-335-8227
DenteMax in Southfield, MI – 800-752-1547
FDH (First Dental Health) – 800-334-7244
Guardian Life Insurance – 800-890-4774
Humana Dental – 800-253-9745
Metlife Insurance Company – 877-638-3379
Pacificare – 800-228-3384
Premier Access – 800-640-4466
Principal Plan Dental Network – 800-832-4450
United Concordia – 800-332-0366